HydroMax, LLC
HydroMax, LLC is an oil and gas exploration service company in South Texas. HydroMax provides safe, non-destructive hydro excavation services to customers throughout South Texas. With an experienced crew, HydroMax brings a wealth of knowledge across multiple industries, so that their customers get prompt, reliable service for their most critical underground projects.
The Need For Efficiency to Grow and Scale
HydroMax had no data management system in place and was quickly growing their truck count. Towards the end of 2020, the need for a data management system became apparent to the HydroMax team. Using handwritten tickets with a growing fleet of trucks and team members across the state of Texas provided challenges. Circulation, manual human error, and lost tickets were costing the business time and money. HydroMax knew that in order to scale and grow, they needed software that could help create efficiencies and processes.
Spira Data’s platform allows users to digitize, organize and simplify the operations from end to end, while accessing the most valuable insights in real-time. HydroMax realized that Spira would put them in a position to take advantage of their data, which would be a competitive edge in the market.
Selecting Spira Data
When evaluating systems, HydroMax had seen Spira produced invoices and was impressed by the clean and consistent, yet detailed format. Team members with prior experience with Spira touted the software’s simple to use and fully featured system.
The leadership team at HydroMax knew that changing to a new system would be challenging for most of their team, but management noted how patient Spira was with their team and the hands-on support and communication increased HydroMax’s confidence in being able to onboard their team onto a new system without sacrificing growth or quality.
A Partnership Built on Support
HydroMax is a growing company and needed a lot of support during implementation. During training, the HydroMax team identified new and modified existing requirements but Spira’s flexible support team adapted as necessary. Throughout the implementation, the HydroMax team got quick resolutions to issues and felt valued by Spira. The level of support and training provided set HydroMax up for success in the field while they continue to add trucks to their fleet. Spira was able to customize the system for HydroMax’s specific needs and train the team to access the information they needed quickly and without challenge.
Saved Revenue and Time
With Spira Data, HydroMax has saved time and money. Leveraging cloud-based data gives them actionable insights that management uses to increase revenue and provide enhanced customer service. HydroMax’s Director of Sales, Justin Karn notes how Spira has been able to scale with them.
“Spira has simplified our day to day business by streamlining our different departments together on one platform. From sales to field operations, to management, to accounting and billing. This allows our business to succeed and grow in a much more efficient atmosphere than prior to using Spira.”
HydroMax, LLC is an oil and gas exploration service in South Texas. HydroMAx provides safe, non-destructive hydro excavation services to customers throughout South Texas. With an experienced crew, HydroMAx brings a wealth of knowledge across multiple industries, so that their customers get prompt, reliable service for their most critical underground projects.
Conclusion
Through Spira Data, HydroMax gets direct insight into jobs performed, hours required, scope and job changes, so their leaders can manage customer support and optimize services like never before. Spira helps HydroMax tap into their data faster, empowering its management to make better decisions, invoice faster with fewer errors, and streamline their job operations processes, thus putting them in a much better position than many of their competitors in the market. HydroMax is now in a better competitive position and plans to add 8 more trucks by the end of 2022, growing their fleet from 23 to 31, with drivers and teams all over the state of Texas. While they used to have lost tickets and errors, Spira has enabled HydroMax to eliminate errors and uncollected tickets, which in turn, saves them revenue and resource time.
