Spira Data Corp provides a full spectrum of certification and training programs. To ensure the successful sale and delivery of Spira solutions, our reseller base must maintain current Spira Certified Status. Look for the Spira Certification logo.
Spira Sales Certification
- Identify the customer needs;
- Effectively position the solution to meet these needs;
- Articulate the value proposition
- Manage expectations
- Present and review marketing material
- Sales demo
- Present pricing
Spira Business Certification
- Review the functional points of the system.
- Overview of the TicketReady implementation process.
- Implementation and documentation
- Case study review
- TicketReady case study review and exercise
- Process and expectation management
Spira Technical Certification
- Install the complete suite of software
- Configure messaging protocols, crystal reports, and SRS reports
- A review of technical utilities such as Configure file edit, MSDE purger and Queue Manager.
- Review of typical troubleshooting cases.